{"id":1427,"date":"2025-11-17T11:19:17","date_gmt":"2025-11-17T11:19:17","guid":{"rendered":"https:\/\/dem.es\/en\/?page_id=1427"},"modified":"2025-11-25T16:00:41","modified_gmt":"2025-11-25T16:00:41","slug":"ims-policy","status":"publish","type":"page","link":"https:\/\/dem.es\/en\/ims-policy\/","title":{"rendered":"IMS POLICY"},"content":{"rendered":"\n<p><strong>DESARROLLO MULTILATERAL S.L.<\/strong> has as its corporate purpose the design and provision of consultancy and training services in the identification, formulation, implementation, management, monitoring and evaluation of national and international technical assistance programmes and projects.<\/p>\n\n\n\n<p>Our aim in implementing and maintaining an <strong>Integrated Management System (IMS)<\/strong> in line with <strong>UNE-EN-ISO 9001:2015<\/strong> is to deliver technical assistance services with guaranteed quality, ensuring continuous improvement, innovation and the development of new functionalities that enhance our products and services. In accordance with <strong>UNE-EN-ISO 14001:2015<\/strong>, our objective is to control our consumption and waste and to contribute effectively to mitigating environmental risks in the projects we implement. In line with <strong>UNE-EN-ISO 37001:2025<\/strong>, our objective is to uphold ethical conduct consistent with the organization\u2019s culture in all activities, ensuring that all relevant stakeholders comply with it. This conduct goes beyond strict legal compliance, as it promotes zero tolerance for corruption in business, in the identification of conflicts of interest, and in commercial relations.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-3 is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"517\" height=\"273\" data-id=\"1430\" src=\"https:\/\/dem.es\/en\/wp-content\/uploads\/2025\/11\/selloISO9001_new.jpg\" alt=\"\" class=\"wp-image-1430\" srcset=\"https:\/\/dem.es\/en\/wp-content\/uploads\/2025\/11\/selloISO9001_new.jpg 517w, https:\/\/dem.es\/en\/wp-content\/uploads\/2025\/11\/selloISO9001_new-300x158.jpg 300w, https:\/\/dem.es\/en\/wp-content\/uploads\/2025\/11\/selloISO9001_new-500x264.jpg 500w\" sizes=\"auto, (max-width: 517px) 100vw, 517px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"517\" height=\"273\" data-id=\"1431\" src=\"https:\/\/dem.es\/en\/wp-content\/uploads\/2025\/11\/selloISO14001_new.jpg\" alt=\"\" class=\"wp-image-1431\" srcset=\"https:\/\/dem.es\/en\/wp-content\/uploads\/2025\/11\/selloISO14001_new.jpg 517w, https:\/\/dem.es\/en\/wp-content\/uploads\/2025\/11\/selloISO14001_new-300x158.jpg 300w, https:\/\/dem.es\/en\/wp-content\/uploads\/2025\/11\/selloISO14001_new-500x264.jpg 500w\" sizes=\"auto, (max-width: 517px) 100vw, 517px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"517\" height=\"273\" data-id=\"1429\" src=\"https:\/\/dem.es\/en\/wp-content\/uploads\/2025\/11\/selloISO37001_new.jpg\" alt=\"\" class=\"wp-image-1429\" srcset=\"https:\/\/dem.es\/en\/wp-content\/uploads\/2025\/11\/selloISO37001_new.jpg 517w, https:\/\/dem.es\/en\/wp-content\/uploads\/2025\/11\/selloISO37001_new-300x158.jpg 300w, https:\/\/dem.es\/en\/wp-content\/uploads\/2025\/11\/selloISO37001_new-500x264.jpg 500w\" sizes=\"auto, (max-width: 517px) 100vw, 517px\" \/><\/figure>\n<\/figure>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/dem.es\/en\/wp-content\/uploads\/2025\/11\/Annex-I-IMS-Policy.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"412\" height=\"60\" src=\"https:\/\/dem.es\/en\/wp-content\/uploads\/2025\/11\/ims-policy.png\" alt=\"\" class=\"wp-image-1433\" srcset=\"https:\/\/dem.es\/en\/wp-content\/uploads\/2025\/11\/ims-policy.png 412w, https:\/\/dem.es\/en\/wp-content\/uploads\/2025\/11\/ims-policy-300x44.png 300w\" sizes=\"auto, (max-width: 412px) 100vw, 412px\" \/><\/a><\/figure>\n<\/div>\n\n\n<p>Moreover, this policy is aligned with our company\u2019s <strong>Ethical Code<\/strong> and <strong>Code of Conduct<\/strong>.<\/p>\n\n\n\n<p><strong>DESARROLLO MULTILATERAL S.L.<\/strong> invites its staff to support and comply with the principles of this policy and to carry out their work in a way that enables the improvement objectives set by the IMS to be achieved. <\/p>\n\n\n\n<p>Finally, <strong>DESARROLLO MULTILATERAL S.L<\/strong>. undertakes to communicate this policy and make it available to all interested parties, both internal and external.<\/p>\n\n\n\n<p>Madrid, Monday, 29th September 2025.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/dem.es\/en\/wp-content\/uploads\/2025\/11\/Annex-II-Ethical-Code.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"412\" height=\"60\" src=\"https:\/\/dem.es\/en\/wp-content\/uploads\/2025\/11\/ethical-code.png\" alt=\"\" class=\"wp-image-1434\" srcset=\"https:\/\/dem.es\/en\/wp-content\/uploads\/2025\/11\/ethical-code.png 412w, https:\/\/dem.es\/en\/wp-content\/uploads\/2025\/11\/ethical-code-300x44.png 300w\" sizes=\"auto, (max-width: 412px) 100vw, 412px\" \/><\/a><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/dem.es\/en\/wp-content\/uploads\/2025\/11\/Annex-III-Code-of-Conduct.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"412\" height=\"60\" src=\"https:\/\/dem.es\/en\/wp-content\/uploads\/2025\/11\/code-of-conduct.png\" alt=\"\" class=\"wp-image-1435\" srcset=\"https:\/\/dem.es\/en\/wp-content\/uploads\/2025\/11\/code-of-conduct.png 412w, https:\/\/dem.es\/en\/wp-content\/uploads\/2025\/11\/code-of-conduct-300x44.png 300w\" sizes=\"auto, (max-width: 412px) 100vw, 412px\" \/><\/a><\/figure>\n<\/div>\n\n\n<p>DEM\u2019s permanent staff, its clients, users, suppliers, experts, and any other stakeholders may submit their queries, concerns, complaints or reports anonymously through the following<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/dem.ethic-channel.com\/home?change_language=en\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"412\" height=\"60\" src=\"https:\/\/dem.es\/en\/wp-content\/uploads\/2025\/11\/reporting-channel.png\" alt=\"\" class=\"wp-image-1436\" srcset=\"https:\/\/dem.es\/en\/wp-content\/uploads\/2025\/11\/reporting-channel.png 412w, https:\/\/dem.es\/en\/wp-content\/uploads\/2025\/11\/reporting-channel-300x44.png 300w\" sizes=\"auto, (max-width: 412px) 100vw, 412px\" \/><\/a><\/figure>\n<\/div>\n\n\n<p>All queries will be handled, answered and recorded. If any query or concern may constitute a corporate breach or a criminal offence, it will be registered as a formal report.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>DESARROLLO MULTILATERAL S.L. has as its corporate purpose the design and provision of consultancy and training services in the identification, formulation, implementation, management, monitoring and evaluation of national and international technical assistance programmes and projects. Our aim in implementing and maintaining an Integrated Management System (IMS) in line with UNE-EN-ISO 9001:2015 is to deliver technical [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-no-sidebar.php","meta":{"footnotes":""},"class_list":["post-1427","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/dem.es\/en\/wp-json\/wp\/v2\/pages\/1427","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dem.es\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dem.es\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dem.es\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/dem.es\/en\/wp-json\/wp\/v2\/comments?post=1427"}],"version-history":[{"count":6,"href":"https:\/\/dem.es\/en\/wp-json\/wp\/v2\/pages\/1427\/revisions"}],"predecessor-version":[{"id":1447,"href":"https:\/\/dem.es\/en\/wp-json\/wp\/v2\/pages\/1427\/revisions\/1447"}],"wp:attachment":[{"href":"https:\/\/dem.es\/en\/wp-json\/wp\/v2\/media?parent=1427"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}